Kōrero mai — get in touch
Kaiāwhina, our AI helper, can answer most questions straight away. If Kaiāwhina can’t help, you can reach the team from the same chat.
Ask Kaiāwhina
AI helperKaiāwhina answers from our help centre and can get things wrong. If Kaiāwhina can’t help, it will pass your question to the team. As a community and volunteer-led kaupapa, we use AI to help answer questions we’ve already answered, so that we can spend the little time we have on the things that need us most.
Still need a hand?
Our kaupapa leaders and the Koha Tree team are volunteers, so these are the next best places to try.
Ask the community
Our Facebook group of gifters often knows the answer, especially about local drop-off points.
Open the Facebook groupTalk to the team
Start a chat with a volunteer. Kaiāwhina passes along what you’ve already asked, so you won’t have to repeat yourself.
Suggest an organisation
Know an organisation we should support with koha? Use the nomination form, not email.
Open the form